Below FAQs are some common concerns of our clients before purchasing the theme, if you have other questions, please just send it to support@sittingkillz.com
Click here to see resources from our Physical Therapist Advisors on the benefits of stand-up desks.
We want you to be completely satisfied with your purchase from SittingKillz.com. If you don’t love your product, return it in like-new condition in the original packaging within 30 days of delivery. How easy is that?
A few things to note:
You have 30 days to return your product for a full refund minus shipping. Some product lines may also have a restocking fee or other restrictions, see below.
Please contact us at support@sittingkillz.com for a return authorization number PRIOR to returning any item. We will not accept any returns without prior authorization.
You will be responsible for return shipping costs and product must be returned in "like new" condition.
We are not responsible for returns lost or damaged in transit. Please ship your return with a reputable service that offers insurance and tracking (UPS, Fedex, etc).
Refunds will only be refunded to the credit card used for the original purchase.
Multi Unit Orders and Custom items are not returnable.
Product line specific return policies:
Uplift Desk Products:
Items other than bases and desks will be subject to a 10% restocking fee.
Order Confirmation
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.
Order Shipment:
If your order is stock and we process the charges to your credit card, it will ship within five business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address your provide when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at support@SittingKillz.com
Damages:
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If your item(s) do arrived damaged, please send photos within 48hours to support@sittingkillz.com and we will process an insurance claim on your behalf.
Cancellations & Refunds:
All orders cancelled after 48 hours are subject to a $20 administration fee, whether or not your order has shipped. If you order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.
International Shipping
While we welcome the business of customers worldwide, some products are prohibitively expensive to ship abroad. Shipping rates vary dramatically country to country. If you are overseas and are interested in one of our products please click on Contact Us and submit a request to get an accurate shipping price. Be sure to include the product(s) you would like to purchase and your shipping address in your message.
Check our shipping policy here: http://sittingkillz.com/pages/shipping-returns
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